Welcome to the Vionte Homes FAQ page! We’re here to answer your most common questions about our services, policies, and products. If you have a question not covered here, feel free to contact us!
1. Where do you ship?
We currently ship only within the United States.
2. What is the shipping cost?
We offer Free Shipping on all orders with no minimum purchase requirement.
3. How long does delivery take?
- Handling time: 1-2 days (Monday – Friday)
- Transit time: 4-5 days. (Monday – Friday)
- Our Order cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
- Total Estimated Delivery time: 5-7 Days
4. What is the cut-off time for orders?
Orders placed before 5:00 PM (GMT-05:00) Eastern Standard Time (New York) are processed on the same business day. Orders made after 5:00 PM (GMT-05:00) Eastern Standard Time (New York) will be processed the following business day.
5. Can I track my order?
Yes, once your order is shipped, you’ll receive a confirmation email with tracking details to monitor your delivery status.
6. What payment methods do you accept?
We accept Following Payment methods
- Visa
- MasterCard
- Amex
- Union Pay
- Google Pay
- Shop Pay
7. What is your return policy?
We accept returns within 30 days of delivery. If you need to return an item Please contact with our Customer support team or you can Visit our Return and Refund Policy page for more information.
8. Do you offer exchanges?
We do not accept exchanges at this time. However, you may return your item and place a new order.
9. Are my payment details secure?
Absolutely! We use secure, encrypted payment channels to protect your information. Our website is compliant with industry-standard PCI-DSS regulations.
10. How can I contact with Vionte Homes?
Here's the Contact information
- Email: support@viontehomes.com
- Phone Number : +1 623-806-6137
- Address: 440 N 17th St, Fort Pierce, Florida 34950, United States
- Customer Service Hours: Monday - Friday: 9:00 AM to 5:00 PM
We aim to respond to all inquiries within 24 hours.